FREE UK MAINLAND DELIVERY OVER £45
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Testimonials

I’ve just received my rug and I’m very happy with it.
Thanks Michele and Caroline for your patience with me and helping me to choose the right colour, much appreciated
Barbara.
Barbara H 31/10/2023, 16:50
Hi Michele,
Thank you for update and I’m the one to thank you for such excellent customer service!
Kind regards
Charlie
Charlie S 23/10/2023, 18:43
Ah thats brilliant Caroline, what a star. One very happy customer.
Best wishes
Lynn
Lynn O'C 13/10/2023, 11:34
Hi Caroline,
I gather there was a mix up with the delivery of my rug… but all worked out ok in the end…. and it arrived with my friend just in time before he left UK. The rug made it to my home in Thailand yesterday. It’s fabulous.
Thanks for your great service.
Regards
Tracey
Tracey W 07/10/2023, 03:56
Hi Caroline
Phew! I am Soooo grateful for your response time. Will def. order from you again. Truly grateful for your dedication and professionalism. Prompt responses are a thing of the past!
You are so efficient.
X Tracey
Mike McLintock 27/09/2023, 13:40
Dear Michele,
Thank you so much! Thrilled and ordered!!
Thanks for such great service!
Best wishes,
Kind regards
Margot
Margot W 01/09/2023, 10:57
Dear Caroline and Michelle,
Thank you so much for the rugs – they are perfect!
Fiona
Fiona H 14/08/2023, 18:30
Hi Caroline,
Just wanted to say the Hachiman storage bucket was worth waiting for - arrived today and I'm very happy with it :-)
Kind regards
Rikke
Rikke C 08/07/2023, 15:02
Hello Michele
Just letting you know that my bag has arrived in plenty of time to pack for my trip. Thank you for your excellent customer service!
Fiona
Fiona C 08/07/2023, 13:38
Hi Michele,
Thank you so much for your kind and quick response. I’m relieved it will be shipped to the right address. Thank you so much.
Btw, the automatic reply mail I received was one of the most transparent and friendliest I have ever received from a customer service :-) I’m really happy to see that there are shops out there that still care.
Kind regards,
Kim
Kim C 17/05/2023, 08:56
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