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That is amazing Caroline. I am so appreciative. I have recently been in hospital and with all my family in the UK.
This goes a long way to thanking them for their support, from afar.
Kindest wishes
Sandra
Sandra O 25/04/2023, 11:37
Hi Caroline
I just wanted to let you know we got the glasses safely from Royal Mail this morning and we love them! Thanks for replying to my mail, appreciated it!
Kind regards
Andrew
Andrew T 22/04/2023, 17:24
Hi Michele,
We have just received the Elephant. You were correct - it is absolutely beautiful. My wife and I are delighted.
Thank you very much.
Kind regards
Stephen
Stephen C 31/03/2023, 15:19
Caroline,
Thanks so much for such a speedy late night reply! I will be ordering another item. Just need to work out which one. Huge thanks for excellent service and communication in all my dealings with you.
Best wishes.
Jenny
Jenny N 20/03/2020, 00:32
Dear Caroline,
Thank you so much for your cooperation and assistance in this. I greatly appreciate it.
Thank you so much,
Aamylah A
Aamylah A 18/03/2020, 13:52
Dear Caroline
No need to apologise! It was very nice to be kept so informed on my order.
It arrived right on time and I am really pleased with it so thank you!
Lauren
Lauren C 02/03/2020, 14:54
I love these buckets. We use them as laundry baskets for teenage sports kit!!!!! The buckets will eventually go to uni too !
Thank you
Niki
Niki G 10/02/2020, 09:17
Thank you for your quick reply, good stuff needs to come from far far away and is worth waiting for!
Have a great day
Renate
Renate L 10/12/2019, 06:57
Where to start really? Whilst the product is fabulous, and what I would expect from Japanese design, the real star here is Caroline who managed to get this sent out yesterday afternoon to arrive for today, even though I was a little behind the deadline for next day delivery. This is customer service that is, sadly, exceptional. The shoe rack I loved and wanted anyway, but the service for this is amazing. Thank you so much!
Scott R 06/11/2019, 14:00
Dear Caroline
Thank you for your help, of course I will order again the future, it has been a pleasure to deal with a ‘real human’ as sadly most company websites are lacking that personal touch.
Kind regards
Selina
Selina S 14/10/2019, 17:01
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